FAQ's

Here are some of our Frequently Asked Questions we get at Design Studio By Kris.

If you still have questions left unanswered, please! Send an email to:

DesignStudioByKris@gmail.com

I will be happy to answer any of your questions and respond to and rectify any concerns.


Product Care Instructions

We include care instructions with every order. We pride ourselves in being a forward-thinking company, and in maintaining that approach, we take into great consideration the environment. Every Care Instruction Card is sent via email, if requested. We want to make sure that you are able to use and maintain your items as long as possible. You will have all your "need to know" information as per your request.

Gift Wrapping And Packaging

We are able to gift wrap your items. You can purchase Gift Wrapping Services Here. If you choose to have your item gift wrapped, it will be in neutral eco-friendly materials (kraft wrapping paper with a beautiful twine cord, along with a tag from your name to your special persons name). Your order will be shipped and packaged with natural and recyclable materials. When you shop with us, you can be sure your purchase is making a positive impact on the environment!

Custom / Personalized Requests

We absolutely accept custom requests and orders. In fact - We encourage it. We love making your unique vision come to life. With products that include heartfelt memorial pieces, custom signs, special personalized ornaments and pet items, we are here for all your individual needs. Every item is meticulously hand crafted with love. Each design is sent to you for approval before completion to ensure 100% satisfaction. You can rest easy knowing you are in complete control of your custom designs.

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If you don't see something in the shop you prefer, but you love our work- we will work with you to create the perfect piece. Send an email to DesignStudioByKris@gmail.com to discuss your vision.